Privacy Policy

Last Updated: July 14, 2026

Elk River Books (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, elkriverbooks.com.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your information. By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following types of information.

Information You Voluntarily Provide

You may choose to provide personal information by:

• Purchasing books or other products
• Submitting a contact form
• Signing up for our email newsletter
• Communicating with us via email or telephone

This information may include:

• Name
• Email address
• Mailing and shipping address
• Phone number
• Order information
• Any information you voluntarily provide in messages or inquiries

Online Orders

When you place an order through our website, we collect the information necessary to process and fulfill your purchase, including your name, billing information, shipping address, email address, and order details.

Your information is used to:

• Process and fulfill your order
• Ship purchased products
• Communicate with you regarding your order
• Provide customer service and support
• Maintain order records for accounting and legal purposes

Payment information is processed securely through our ecommerce platform and payment processor. We do not store or have access to your complete credit card or other payment information.

Email Newsletter

If you subscribe to our email newsletter, we collect your email address and any additional information you choose to provide.

We use Mailchimp to manage our email communications. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with its privacy practices.

You may unsubscribe at any time by clicking the unsubscribe link included in any email or by contacting us at info@elkriverbooks.com.

Contact Forms

When you submit a contact form, we collect the information you provide, including your name, email address, and message. This information is used solely to respond to your inquiry or provide the information you requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Approximate geographic location derived from your IP address

This information helps us understand how visitors use our website, improve functionality, analyze website performance, and maintain website security.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, maintain shopping cart functionality, and improve website performance.

Cookies may be used to:

• Remember shopping cart contents during your visit
• Remember your website preferences
• Analyze website traffic and visitor behavior
• Improve website functionality and performance
• Protect against spam, fraud, and unauthorized activity

By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy. You may disable cookies through your browser settings; however, doing so may affect certain features of the website, including online shopping.

Adobe Fonts

Our website uses Adobe Fonts to provide consistent typography. When you visit our website, your browser may connect to Adobe servers to download font files. Adobe may receive technical information such as your IP address, browser type, and operating system in accordance with its Privacy Policy.

Website Hosting and Security

Our website is hosted by SiteGround. SiteGround may process technical information such as server logs, IP addresses, browser information, and website requests necessary to maintain the security, reliability, and performance of our website.

We also use Cloudflare to improve website security, reliability, and performance. Cloudflare may process technical information such as IP addresses and network traffic in order to detect malicious activity, cache website content, and protect against cyberattacks.

Ecommerce Platform

Our online store is powered by Chrislands and Simple Shopping Cart. These services process the information necessary to provide shopping cart functionality, process orders, and facilitate online purchases.

Search Engine Optimization

Our website uses the Rank Math SEO plugin to help optimize website content for search engines. Rank Math may collect limited technical information necessary for website optimization and performance.

Third-Party Services

To operate our website, we rely on trusted third-party service providers, including:

• SiteGround (website hosting)
• Cloudflare (website security and performance)
• Chrislands (ecommerce platform)
• Simple Shopping Cart (shopping cart functionality)
• Adobe Fonts
• Mailchimp (email marketing)
• Rank Math SEO

These providers receive only the information necessary to perform their services and maintain their own privacy and security practices.

Third-Party Links

Our website may contain links to third-party websites, publishers, authors, social media platforms, or other external resources. We are not responsible for the privacy practices, content, or security of these third-party websites and encourage you to review their privacy policies before providing personal information.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Ship purchased products
• Respond to customer inquiries
• Provide customer service
• Send newsletters and promotional emails (with your consent)
• Improve our website and customer experience
• Analyze website performance and usage
• Protect our website from fraud and unauthorized activity
• Comply with legal obligations

How We Share Information

We do not sell or share your personal information for monetary compensation or cross-context behavioral advertising. We do not rent or trade your personal information.

We may share information only when necessary to:

• Process payments
• Ship customer orders
• Provide customer support
• Send email communications
• Operate and secure our website
• Comply with legal obligations
• Protect our rights, customers, or business

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our website uses Secure Socket Layer (SSL) encryption to protect information transmitted between your browser and our website.

While we strive to use commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide customer service, comply with legal obligations, maintain business records, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13, we will promptly delete such information.

Your Privacy Rights

Depending on your state, country, or applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions.

To submit a privacy-related request, please contact us using the information below. We will respond in accordance with applicable law.

Notice to California Residents

We do not sell or share personal information as those terms are defined under applicable California privacy laws. California residents who have questions regarding this Privacy Policy or wish to exercise applicable privacy rights may contact us using the information below.

Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) feature that lets you indicate your preference regarding online tracking. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website does not respond differently when such signals are received.

International Visitors

If you access this website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on this page with a revised “Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Elk River Books

122 S. 2nd St.
Livingston, MT 59047
Phone: (406) 333-2330
Email: info@elkriverbooks.com